Late deliveries create headaches for drivers, operators, and customers. They erode satisfaction and trust in your services/product, yet they plague last-mile delivery operators.
So, if you are tired of delays from poor route planning, paper-based checks and audits, or roadworks making a delivery late, get your on-time delivery rate to over 99% by introducing a tech solution like ROUTD.
In last mile delivery, unexpected delays can happen. But by using AI and machine learning, last-mile delivery software like ROUTD mitigates this risk greatly.
By closely monitoring route performance, software solutions like ROUTD optimise routes ahead of a journey beginning, helping you get to your customer on time. A simple fix of avoiding a street on certain days could create a smoother journey or delivery process.
Or if a recurring delivery starts taking longer to complete than before, ROUTD can indicate the root cause; lateness leaving the depot, increased vehicle load, increased traffic, customer availability for signage, or time spent finding safe parking, for example.
Another challenge for completion of on-time deliveries is the knock-on impact of drivers having to wait for goods to be collected. When a driver arrives at a location, they should have the contact number, parking options, and store hours to help in the delivery process and the client should be notified ahead of time that their driver is arriving.
Having to wait around or have a delivery failure because no one collected the goods can be extremely costly in terms of both time and money. ROUTD provides real-time driver location to clients, helping ensure all parties have visibility of the last-mile.
