Historically, last mile delivery was plagued by substandard data, a lack of communication channels, and poor stakeholder visibility. Thanks to seamless technological solutions like ROUTD, this is changing.
ROUTD provides complete visibility to all stakeholders involved in the ‘last mile’. This generates improved trust between partners, greater accountability for all, and reduces the stress felt by the operator and delivery driver.
Visibility for the Customer
Providing real-time visibility into the ‘last mile’ of a delivery is the gateway to customer satisfaction. According to a recent survey, over 85% of consumers get frustrated when unable to track deliveries accurately. ROUTD’s two-way communication channels ensure you don’t just meet expectations, you exceed them, creating trust and, ultimately, loyalty.
Is a 100% On-Time Delivery Rate Achievable?
We believe so when implementing a last mile delivery software solution like ROUTD. Through optimized route planning and delivery drop scheduling, ROUTD achieved a highly impressive on-time delivery rate of 99%. This was achieved by reducing the time it took to make a delivery, improving route planning for delivery drops through AI and machine learning, and creating greater efficiency in the delivery drop schedule.
Creating a Strategic Advantage
According to industry reports, companies adopting technology to improve their last mile delivery achieved a 30% reduction in operational costs and a 25% boost in client retention. ROUTD creates operational efficiency, enhanced customer satisfaction, and data-driven insights. All of which help businesses adopt smarter, and faster, decision-making.
The ROUTD Advantage
Our cutting-edge platform provides complete visibility of last-mile deliveries, ensuring everyone is on the same page. From the moment a delivery leaves the warehouse, every move is tracked, analyzed, and recorded. This means that through AI and machine learning, ROUTD is always looking for improved ways to operate.
Book a demo to understand how ROUTD can improve the visibility within your last-mile delivery.
